After approximately 10,000 miles the outside edges, of the formally ne... read more After approximately 10,000 miles the outside edges, of the formally new tires, were bald. Took the vehicle back to them and they adjusted the front toe. I had measured the toe prior to taking it back to them and it had approximately an inch of toe in. That's a LOT. The customer service at Kirby auto is amateur at best. Their service writer attempted to blame the guy who changes the oil because "he should have told you about the tire wear." I thought the guy who aligned the front end should have properly set the toe.
I was passing through on vacation And had a problem with my diff loc... read more I was passing through on vacation And had a problem with my diff locker on my jeep. Bill told me to be there first thing the next morning and he would look at it. I was there when he opened, he promptly got my jeep on the rack and had me on my way in an hour or so.
Very Excellent Service. They took care of us like we were part of thei... read more Very Excellent Service. They took care of us like we were part of their family. We had Major problems and Bill came to us to help us with our car! Who does that? He helped us with an overheated car then we followed him to the shop where even more friendly staff helped us out. Big hearted and knowledgable and not overpriced. Got us back on the road to Kansas! :-)