We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1... read more We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1600 miles on the oil change the filter fell off the car. We had to have our car towed to Lithia Ford where they informed us the oil filter fell off as it was not the correct filter for our car. Ford Found the filter laying on a panel that protects the engine. Midas installed a Napa Filter Part Number 21358 and our 2015 Ford Fusion requires Part 21348MP. Midas Manager Chris Perkins said the filter had no damage and so they are not liable. OK I agree there is no damage, so explain how an oil filter falls off a car then. Chris said there is no explanation. I can explain, Ford sent us pictures showing Midas had installed the wrong Part. We even went as far as go to Napa and get a quote for a filter for our vehicle to see the part number. Again Midas put the wrong part on our car. I have contacted Midas Corporate offices as this is a Franchize. I have also filed a report with bureau of automotive repair, and will be filing with consumer affairs. In addition I will also file a small claims to get a judgement for out of cost expenses and replacement of damaged car parts. I just want other out there that have issues with the Midas in River Park to file claims themselves. We tried to work with resolving this issue but Midas decided to not fix the issue. This is one of many websites I will be writing reviews to further inform the public about this business.
I brought in my Mercedes & Lee was very helpful. He told me what was w... read more I brought in my Mercedes & Lee was very helpful. He told me what was wrong w/ my car and ordered the parts & had it repaired ASAP. I am so happy I found him because he specializes in VW & Mercedes. I have a Jetta that is so hard for other mechanics to work on, but thankfully I can bring both cars to him. Lashante F. Los Angeles
Had transmission rebuilt here while it was in business and less than 8... read more Had transmission rebuilt here while it was in business and less than 8k miles it lost second gear. Then two weeks after they had my car again found the gps stolen out of it took it home and the transmission failed 4k miles later on the way to LA! They are not in business but I want to get together people who want to file a class action suit against the owners of what was once Blizard transmission.
