Being new in town I was nervous about someone touching my Saab 9/5 An... read more Being new in town I was nervous about someone touching my Saab 9/5 Anyway he fixed my ac after failing at another shop. Quick, affordable and friendly was everyone
Bad service, worse resolutions. They said I had a fuel leak and a swit... read more Bad service, worse resolutions. They said I had a fuel leak and a switch needed to be replaced. They said all the fuel lines needed to be replace due to this leak. I suggested that there was no leak that the fuel they saw was from the recent repair they had done. I took the car to another much more reputable dealer and sure enough no leak, no need to replace the switch. On top of all this they damage several items on the car and didn't even put it back together correctly. All this was done during a regular service and not a repair. Numerous times while going there various customers would be yelling and cursing at service reps, I should have taken that as a sign. Go there only as a last resort and make sure you document and photograph everything. Additional information, documents and photos available upon request.
Our 2000 Toyota Sienna's engine light came on, took it to dealership i... read more Our 2000 Toyota Sienna's engine light came on, took it to dealership in San Diego (we lived there until Jun 2010), they said all 2 O2 sensors (there are actually 4) would need to be replaced at a cost of $1200+, went to another dealer in San Diego and they mentioned 4 sensors would need to be replaced??? Waited until we moved to Hemet (wife's military) and had local dealership look at it, mentioned 2 sensors would need to be replaced at a cost of $1700.00!!!! because we lived in Oregon for a while there was considerable rust underneath the vehicle and there was a good possibility of the exhaust manifold needing to be replaced??? Took it home and looked underneath... not a stitch of rust - are you kidding me! Can't stand deceit. Asked around at our church, since we were new to the area, if anyone had dealings with an honest mechanic in town... was given Rod's name and #, a day later minus one sensor and $300.00 problem fixed!!! Hope this helps someone. Now my '72 Jeep
