I will never EVER recommend the service department to anyone!! They re... read more I will never EVER recommend the service department to anyone!! They replaced both tires on my Valkrie. They put the WRONG valve stem on my rear tire and let me take my bike without checking for leaks. I rode my bike for about 10 miles to work and it was wobbling all over the freeway. My vale stem was loose and leaking air. I called them and sent the bike back via AAA. The service manager, Andrew called me and told me that they had put the wrong vale stem on my tire and that they would order one and not charge me.Gee thanks! I mean, here I am riding a bike with the tire deflating and his attitude is very cavalier! A week later my bike was ready. Mr. personalty, Andrew, brought my bike out and said "here you go" and then he walked away. The best response I got was a "sorry about that" from the other manager. No offer to compensate me for my troubles at all
Don't waste your time and money at this business. People working ther... read more Don't waste your time and money at this business. People working there are very rude and obnoxious. Used foul language on customer. If they don't want or need my business, all they have to say is that we don't fix your kind of bike or we are busy....but don't be a dick about it. Need to fire that dude with the mohawk.
