M Auto Center West located at 2221 Stevens Creek Blvd, Ste G in San Jose, CA services vehicles for Auto Repair. Call (408) 295-4412 to book an appointment or to hear more about the services of M Auto Center West.

M Auto Center West Reviews

1
Purchased a used vehicle
August 09, 2013 | Kayla | Visited, over a year
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I bought my first vehicle on March 30, 2013 from M. Auto Center West for my 20th birthday and after 3 days the engine light went on.  I had it towed back to M Auto West. I then called them and brought it back several times.  Not only was I not given a receipt for any work being done, nothing was fixed. I then had a reputable mechanic check it.  It was found to need a new radiator, fan clutch, head light, license plate light, tune up, oil change, several hoses,etc. $950.00 worth of work. It was a unsafe car.
They denied that I brought the car back in 3 days in which I have a receipt from my towing company.  They also claimed that I didn't contact them until 
3 1/2 months after purchase, which is untrue. A complaint was made to Better Business Bureau and California Department of Motor Vehicles until this matter is resolved.
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I bought my first vehicle on March 30, 2013 from M. Auto Center West for my 20th birthday and after 3 days the engine light went on. I had it towed back to M Auto West. I then called them and brought it back several times. Not only was I not given a receipt for any work being done, nothing was fixed. I then had a reputable mechanic check it. It was found to need a new radiator, fan clutch, head light, license plate light, tune up, oil change, several hoses,etc. $950.00 worth of work. It was a unsafe car. They denied that I brought the car back in 3 days in which I have a receipt from my towing company. They also claimed that I didn't contact them until 3 1/2 months after purchase, which is untrue. A complaint was made to Better Business Bureau and California Department of Motor Vehicles until this matter is resolved.