I rolled in at 6:30pm on Friday with my brake lights not going off whe... read more I rolled in at 6:30pm on Friday with my brake lights not going off when i turned off the car. obviously, if i didn't get this fixed, the battery would drain and i'd be out of luck with a dead battery by Saturday morning. I went to the front desk and asked if the mechanics were still on duty. he said they were off at 5pm, but i could go in there and ask if they could do me a favor. owner/operator/master technician chris stepped right up and how he could help me. i explained the issue and he spent about 5-10 minutes working my issue and sure enough he figured it out and at least came up with a temporary solution. he told me what to do to arrange a permanent fix and didn't try to tell me to bring it in Monday so he could fix it for a bunch of money. i asked him if i could compensate him for this mini consultation...and he declined. an owner/operator/master technician who's still at his shop 1.5 hours after closing time on a Friday willing to stand tall and help out someone in need seems like a pretty solid guy to me and a guy who's doing what it takes to make his business successful. I'll be taking my BMW to Chris for service going forward.
Very good experience taking my BMW X5 here. Gina was extremely friendl... read more Very good experience taking my BMW X5 here. Gina was extremely friendly, upfront and transparent with what my car needed and what it was going to cost. My car was in need a lot of repairs and they were able to work with me to make sure it was going to be in my budget. I am very happy with the service they provided and would happily recommend them.
Reasons for the high rating: Called and received same day appointment.... read more Reasons for the high rating: Called and received same day appointment. Price was fair and staff was knowledgeable, courteous, and friendly.