We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1... read more We had an oil change done at Midas on 9-12-17. On 3-17-18 after only 1600 miles on the oil change the filter fell off the car. We had to have our car towed to Lithia Ford where they informed us the oil filter fell off as it was not the correct filter for our car. Ford Found the filter laying on a panel that protects the engine. Midas installed a Napa Filter Part Number 21358 and our 2015 Ford Fusion requires Part 21348MP. Midas Manager Chris Perkins said the filter had no damage and so they are not liable. OK I agree there is no damage, so explain how an oil filter falls off a car then. Chris said there is no explanation. I can explain, Ford sent us pictures showing Midas had installed the wrong Part. We even went as far as go to Napa and get a quote for a filter for our vehicle to see the part number. Again Midas put the wrong part on our car. I have contacted Midas Corporate offices as this is a Franchize. I have also filed a report with bureau of automotive repair, and will be filing with consumer affairs. In addition I will also file a small claims to get a judgement for out of cost expenses and replacement of damaged car parts. I just want other out there that have issues with the Midas in River Park to file claims themselves. We tried to work with resolving this issue but Midas decided to not fix the issue. This is one of many websites I will be writing reviews to further inform the public about this business.
I've visited American Tire Depot twice and both times I've enjoyed my ... read more I've visited American Tire Depot twice and both times I've enjoyed my experience. From the initial phone call for information to me walking out of their doors happy. They always help me out but finding exactly what needed to be fixed and not just trying to get more money out of me. I took my one year old daughter in with me his last time and she's very friendly so when she said hi they said hi back and even talked to her. She even spilt a drink and they told me not to worry about it and they cleaned it up. They have gained my trust and whenever I need something done they will be first on my list to go to. Thank You to the entire staff I appreciate all of your help! Christina Flores
I felt very comfortable. Terry was great. I got the tires I wanted. I ... read more I felt very comfortable. Terry was great. I got the tires I wanted. I wish I knew of this place before but now I do. Albert Lopez
