Just had my tires switched to summer tires. They did a good job
The guys claimed to have rotated the tires on my wife’s car but had no... read more The guys claimed to have rotated the tires on my wife’s car but had not. Upon return at the appointed time it was clear they had not rotated the tires because they did not have the correct lug nut removal tool and had to ask my wife where hers was. If they forgot to do it just admit it.
This was by far the worst experience I've ever had at an auto shop. If... read more This was by far the worst experience I've ever had at an auto shop. If I could rate 0 stars I would. I had set up the appointment by phone and was asked if I was leaving the car or waiting. I told them I would be waiting for it. On the day of the appointment I was again asked if I was leaving the car. I reiterated that no, I have no ride and will be waiting for the vehicle. Wheel alignments typically take an hour to an hour and a half as industry standard. It took these clowns 5 plus hours. And they totally fucked up the alignment. Vehicle pulls to the right and steering wheel is not centered. They broke off an adjustment tab for the lower cam bolt because they are too stupid to figure out that tyou need to jack up the vehicle to make adjustments. They mangled the lower cam bolt so bad you can barely get a wrench on it anymore. Apparently plastic seat covers are out of their budget and totally trashed the driver seat with dirt. There was a used cigarette butt left in the passenger floor well. When I inquired about it I was told they were over there taking out the cabin air filter. A filter which I had replaced a week earlier and all they had to do was ask me, AS I WAS STILL SITTING IN THEIR OFFICE. WHY THE FUCK ARE YOU TAKING OUT A CABIN AIR FILTER FOR A 4 WHEEL ALIGNMENT?!?!?!?!? Complete and total waste of my day and money. These guys are total asshats. Don't ever take your car here.
