Mechanic Advisor

Auto Repair in New Castle

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Auto Reviews in the New Castle Area

  • William & KimreviewedOxford Automotive

    very helpful and accommodating

  • Cost was over $2,800. That is way too expensive for tires, brakes, ins... read more Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

  • Was in a few weeks earlier for an oil change and was recommended I rep... read more Was in a few weeks earlier for an oil change and was recommended I replace 2 tires. Came in a few weeks later to replace the tires and also stated my tire light was on. I was advised this could be because of the tires that needed replacing. When my car was finished the tire light was still on. I stated this to the mechanic and person at the desk. They advised it was a sensor issue and to drive on it a few days and wait for the sensor to go off. 3 weeks later, the light was still on so I tried taking a reading of the tires. The 2 back tires (the ones not replaced) had very low tire pressure so I filled them up and the light went off. I was very disappointed because I felt like my initial concern at the shop was dismissed and the least they could’ve done was check my tire pressure before leaving to ensure it was not a sensor issue since I came in with it on.

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