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About Tires Plus
Tires Plus located at 6381 103rd Street in Jacksonville, FL services vehicles for AC and Heating Repair, Engine Repair. Call (904) 772-9494 to book an appointment or to hear more about the services of Tires Plus.
I had a horrible experience at this shop. I am a single working mother and I was having some problems with my car overheating. I needed the radiator flushed (knew what the problem was) so I called to see if they could help me since they were the closest shop to my house and I did not want to overheat. The woman on the phone told me to come right in so I did. When I got there I reminded her that I had called about the flush. She proceeded to suggest that I pay for a "diagnostic test" first to see why the car was overheating. I knew why it was overheating, so I just wanted it flushed. Somehow I let her talk me into giving me this diagnostic test. It took them about an hour to "diagnose" my car. The told me I needed $1,800 worth of repairs and that my entire cooling system was ruined, which meant I needed to replace the radiator, thermostat, and every single hose. I was almost in tears because I have no money and I need my car to take my small child to school and to get to work. When I asked if there was any other resolution I was told that this was the only way I could have a working vehicle. They refused to flush the radiator for me because they insisted it was impossible to get the substance out. They suggested I apply for their credit card, but I do not have good credit as I am a struggling single mother. I left in tears and without hope. The next day my friend connected me with a man who had a small shop. He flushed my radiator out and changed my thermostat for $50. The car no longer overheats and it runs like a champ. Tires Plus is a perfect example of auto shops that try to rip innocent poor people off. The worst part about the whole thing was that it was another woman who tried to do me dirty. Damn shame. Oh and they also left a dirty rag on my engine and they never put my radiator cap back on my car. WTF? If I could give this shop a negative star I would.I had a horrible experience at this shop. I am a single working mother and I was having some problems with my car overheating. I needed the radiator flushed (knew what the problem was) so I called to see if they could help me since they were the closest shop to my house and I did not want to overheat. The woman on the phone told me to come right in so I did. When I got there I reminded her that I had called about the flush. She proceeded to suggest that I pay for a "diagnostic test" first to see why the car was overheating. I knew why it was overheating, so I just wanted it flushed. Somehow I let her talk me into giving me this diagnostic test. It took them about an hour to "diagnose" my car. The told me I needed $1,800 worth of repairs and that my entire cooling system was ruined, which meant I needed to replace the radiator, thermostat, and every single hose. I was almost in tears because I have no money and I need my car to take my small child to school and to get to work. When I asked if there was any other resolution I was told that this was the only way I could have a working vehicle. They refused to flush the radiator for me because they insisted it was impossible to get the substance out. They suggested I apply for their credit card, but I do not have good credit as I am a struggling single mother. I left in tears and without hope. The next day my friend connected me with a man who had a small shop. He flushed my radiator out and changed my thermostat for $50. The car no longer overheats and it runs like a champ. Tires Plus is a perfect example of auto shops that try to rip innocent poor people off. The worst part about the whole thing was that it was another woman who tried to do me dirty. Damn shame. Oh and they also left a dirty rag on my engine and they never put my radiator cap back on my car. WTF? If I could give this shop a negative star I would.
Business Information
Business Name: Tires Plus
Address: 6381 103rd Street
Phone Number: (904) 772-9494
Email: not listed
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