Last year on 7/25/2014, my van sat at the shop for three days, in whic... read more Last year on 7/25/2014, my van sat at the shop for three days, in which time they "replaced" our alternator and AC compressor, picked it up on the third day and everything seemed fine, the AC blew cold and the car started right up, we had also had the battery changed at walmart since that had been under warranty. So brand new battery, "brand new" alternator and "brand new" AC, after 4 months the AC stops blowing cold air, and then a couple weeks later the Alternator goes out, call him up and explain and he says sure i'll come pick it up since its dead. Wait two days, call and call and call, no answer, call and call some more, finally on the third day of calling he answers and we say we are headed down there and were gonna have a friend follow us and jump us until we get there and he says hes to busy and we said OH WELL, UR GONNA FIX THIS. So my friend helped me and the kids drive down there, My husband had to work so I had my friend take 2 of the kids home so it was just me and my 2 year old autistic son there and I had to deal with him alone basically. I stood there while he replaced the alternator right there in the parking lot, i even took pictures, and now AGAIN this ones broken and Im having to keep a charger on my battery to keep it charged, and the "One year parts and Labor" warranty he put on the part ended on 7/28/2015, so we are just past the warranty for the FIRST one they put in, he never gave me a receipt or warranty on the second one he put in, he said " Just bring back the old receipt, you've still got a lot of time left on it.." because I asked and I was like I dont think thats right and he said " well i'm not extending anything, goodbye" and I said whatever and left, but now I'm gonna have to come up with $140 to a brand new one, and my husbands just gonna install it himself because we just arent gonna trust anyone anymore. I feel like calling that guy and screaming at him, I wanna make him cry!!! This van is our only way of getting my husband and nephew to work and my now 3 year old autistic son to therapy and the kids start school this month!! How dare this terrible man make it so we have to spend money we don't have on something just so we don't get stranded on the street somewhere. Right now I'm borrowing our neighbors Trickle Charger so I can charge the battery. When you tell someone, hey I really need this car to work our lives all depend on it, why would you put a shady part in it?? KNOWING DAMN WELL that it was gonna fail. Im sorry but this is just BS and it shouldn't have happened and honestly I do blame myself for bring my van there to begin with.
Excellent Service - Services My Fleet, No Hassle, Fair Pricing, Good W... read more Excellent Service - Services My Fleet, No Hassle, Fair Pricing, Good Work
They are very nice, and they help you to understand what is going on w... read more They are very nice, and they help you to understand what is going on with your car and give a lot of communication. I trust these guys.