Terrible service, terrible customer service, tech had no idea what the... read more Terrible service, terrible customer service, tech had no idea what they were doing
Came to Chev Center in because rattle under car and hissing. Classic S... read more Came to Chev Center in because rattle under car and hissing. Classic Symptoms of bad catalytic converter. Causes over heating and poor fuel mileage. Worker did not check to see if catalytic converter was bad. Worker just brushed me off. Worker just treated a result of bad cat converter not the cause. When I asked about the rattle, worker just said caused by string hanging from door. Ha Ha. Coordinators who take info on cars are inexperienced and untrained. This lack of skill by those working on cars has cost me $800 in extra repairs so far and Cat Converter is not repaired.
I can't say enough about the excellent service I received at preferred... read more I can't say enough about the excellent service I received at preferred Collision! The owner Tom spoke with me personally and described in detail what needed to be done and how long it would take. My car was completed on time as quoted and looked brand new. I would recommend him because he is HONEST, reliable and does an excellent job fixing and restoring vehicles. Being in an accident is emotional enough and it's a true relief to know that there is a company that still believes in customer service and stands behind their work. Client for life!