Emissions testing service near Braselton, GA

1

I was recommended by a friend of a friend to go to this shop. I came in due to a constant whining sound of the motor. I explained my issue and provided video. I left the car there two days, they put a bunch of over-priced not 100% necessary parts on the car and double charged for oil. No, the whining noise was never from a rubbing bolt on the rotor. I approved the quotes and would just deal with the pricing because I assumed that it would actually fix the problem and give me peace of mind. It did NOT. I still have the same problem. I let them know and they quoted me more labor fees. C'mon, as car people this was ridiculous. Do better.

There to collect the money alone. Wouldn’t give a bad review to a business but can’t hide my experience with this one. Yes, you are here to make money but what about customer experience? It felt I lost my 1400$ and asking me to part away with another 900$ without a single assurance, and a ce that speaks down on customer. Show empathy to your customer, explain issues rather than sounding condescending and asking them “Do you have a better place”. Maybe your father owns the WorkShop. Congratulations retaining your customers with this attitude.

Great customer service, and I love that face that they are female friendly.

Professional and personable auto experts who are ready to answer your questions and work with you to keep your vehicle in tip top shape. These guys know cars, love cars and like when you call them by their first name :D

I took my VW Beetle to Tower twice for them to detect the cause and repair a very obvious clatter. Both times they failed until ultimately it was revealed that the pistons and valves were butting heads and when they finally clashed, the top half of my engine was destroyed. When I recognized their incompetence and had my car towed to a VW repairman, the repair bill for that catastrophic failure was about $5,500. This could've been avoided had Tower known what they were dealing with. I would not allow Tower to work on another vehicle, come hell or high water.