I was driving from Washington DC to Long Island NY on 10/20/2012 when ... read more I was driving from Washington DC to Long Island NY on 10/20/2012 when I had a tire problem (slow deflation) on I-95. I made it to the Joppa exit ramp and put air in the tire at a quick mart/gas station. Not wanting to press on to a travel plaza for a tire repair I went to the nearby Day’s Joppa Auto Repair. They were able to help me immediately. When they pulled the bad front tire we found an unusual wear pattern that had worn one side down to the inner cord. Continued driving could have caused the tire to go flat again and possibly come apart. The other front tire was in a similar but less severe condition. I purchased a new set of front tires and an alignment to help with the wear pattern. They were able to get me back on the road in about an hour. As it was more than a simple flat tire, stopping there allowed me to get the problem fixed and continue my road trip. I found that Lissa, the general manager, and mechanics to be courteous, helpful and businesslike. The pricing and the services provided were right on the mark. I was pleased with the outcome and would use them again if I lived in the area.
I recently took my Mercedes to this shop for repair because after owni... read more I recently took my Mercedes to this shop for repair because after owning the car for 12 years, I am tired of the pretentious attitudes and high prices of the dealership service department. API is a great alternative. The people who work at API are familiar with Mercedes cars, have the right tools to service them, and are able to get the right parts. Most importantly, they are friendly and make their customers feel valued. I plan to continue taking my car to API for future service needs!
The engine light of my Honda CRV was on, so I took the car to a nearby... read more The engine light of my Honda CRV was on, so I took the car to a nearby shop. The owner told me I needed a new catalytic converter after reading the code on the computer that they hooked up to my car. I need my car, so I told them to fix it, even though it cost me close to $800. A few weeks later, my engine light came on again. When I took it back to the shop, they told me that they would need to keep the car for at least a week, and that it would be costly. I decided at that point to take the car to someone else. A friend recommended Vince’s Motors on East Monument Street. When the same catalytic code came up, they were able to pin point the problem as a $3 hose that needed to be replaced. The $800 that I spent on a repair that I didn’t need could have been used to help pay for my son’s college expenses. I can trust Vince’s, and I am now a very loyal customer!