I took my older vehicle here for a tune up. The front counter person m... read more I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.
Once your BMW is out of warranty, DP Motorwerks is the best place to g... read more Once your BMW is out of warranty, DP Motorwerks is the best place to go for any and all repair and/or service work. I have used Dave’s shop for my BMW 2010 128i since 2016. If you are taking the time to research BMW repair shops in the VB area, then I know you are probably looking for the same things that matter to me. I recommend this shop with absolutely no hesitation. You will appreciate Dave’s approachability, honesty, depth of knowledge, and integrity with respect to servicing and repairs. Above all you will value his fair pricing and quality of work.
Carl had my vehicle for over a year. I paid up front $2500 back in Fe... read more Carl had my vehicle for over a year. I paid up front $2500 back in February 2016. I contacted Carl several times over the course of a year and each time there were several excuses as to why the vehicle had still not been repaired. After taking him to court and several non kept promises to return either my vehicle or the money that I paid up front we have now reached the two year anniversary since I handed over possession of my vehicle. The court sentenced Mr. Carl to return my funds back as well as the car back in July 2017 and he has avoided all phones calls since this date. This has been the worst experience and I would NEVER recommend this shop. PLEASE GO ON YELP FOR TWO RECENTLY POSTED REVIEWS WITH THE SAME TERRIBLE EXPERIENCE!!!!!
