This place is spotless!!!! Kevin was fantastic, had my vehicle in and ... read more This place is spotless!!!! Kevin was fantastic, had my vehicle in and out quickly. Great customer service, great price, great people... What is there not to love. Will be a repeat customer for years.
Took my Mercedes to have wiring harness to rear tail lamp repaired. Sw... read more Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs.
Kevin and his team are very knowledgeable, honest and efficient. They ... read more Kevin and his team are very knowledgeable, honest and efficient. They way they communicate through text with updates, detailed pictures and explanations of what's going on is very convenient and helpful. I never felt taken advantage of and I'm confident in their work. If you're looking for an honest mechanic in the Haverhill/Groveland/Georgetown area, I highly recommend Allman's Automotive. Marissa R. Groveland, MA
