In mid-October, my truck wouldn't start and I had it towed to Wayne's.... read more In mid-October, my truck wouldn't start and I had it towed to Wayne's. He'd done work on it in the past and always seemed fair and good. The truck was looked over and I was given an estimate for numerous items that needed attention. Service was prompt and seemed alright on the surface. The truck was not leaking oil prior to being serviced in October. Since then, I have a huge oil stain on my garage floor, and even smelled burning oil while driving about a week after having the services done... $520 later. Today I returned to have it checked out. I'm now being told the valve cover gaskets are leaking, and the transfer case is leaking heavily. They were unable to provide me an estimate while there, instead telling me I need to return another time to have an accurate estimate done (across town, mind you). I'm not clearly understanding the attempted explanation as to why this wasn't occurring before they performed the work and oil change, and/or why it wasn't noticed when they did diagnostics on the truck to begin with. Bottom line, I no longer feel they stand behind their work and truly feel like I'm being taken advantage of... seems they just want MORE money! I will not be returning to Wayne's ever, and I don't recommend them to anyone else at this point!
It was very clean and professional! I was very pleased with the work ... read more It was very clean and professional! I was very pleased with the work and recommend this shop to anyone!
Went to the dump on Eubank so many times for them to fix their bad job... read more Went to the dump on Eubank so many times for them to fix their bad job on my Honda Element windshield back in Sept. What a mstake that was. I should have gone to Safelight like everyone told me. They didn't seal the windshield correctly. I had to go back and waste two hours of my life sitting there in that FILTHY dump. Then... I found out my clips were broken on the outside pillars of the windshield, they said oh yeah they're broken... but they ddnt DISCLOSE that to me that they BROKE my clips... I had to find out. So then you know, oh Ill order the clips.. then I see that they're only providing clips for one side but BOTH pillars are broken. Yeah, then they tell me that I MYSELF broke the pillars and clips.... YEAH because I FIXED MY OWN WINDSHIELD, right? I went back today and the owner told me I broke them myself or "maybe your brother broke the other side when he fixed the other side" and I was in disbielief. Wouldn't you want to make your customer happy? Instead of accusing them of breaking something I went there to get fixed and you broke? DO NOT GO HERE. GO TO SAFELIGHT of JIFFYLUBE to get a REAL PROFESSIONAL JOB DONE. NEVER RETURN phone calls from the "owner" and acuse you of stuff... NOT THE WAY A CUSTOMER WANTS TO BE TREATED.