Auto repair service near Webster, NY

This is the very best service, you will find in the Rochester, N.Y. area! The owner Rich is honest and goes above and beyond to give you piece of mind, knowing your vehicle will be repaired right. He has a great group of Mechanics. knowing that when our vehicles need repair we have a garage we can trust !! Thanks Rich !! Tom & Robbyn

I used to love this shop and thought they did a good job. But I no longer think that, told them so and am (sadly)leaving very negative feedback for this Webster group. I no longer take my car there and do not recommend the place. I left my car for routine maintenance and to have a small oil leak checked out. Since I did not need the vehicle, I told them I would leave it for two days, to give the mechanics there plenty of time to figure out the oil problem. When I came after two days to pick the car up, I learned that they had never bothered to deal with the small oil leak issue. They had done the other work that was quick and easy to do and for a very steep price. As I told them at the time, I don't mind paying a premium price for premium service. Given that they knew up front what I needed and that I gave them all the time in the world to do it, getting scalped in pricing and having them not do one of the key things I needed was not acceptable. I took my vehicle to a small shop and they readily found my oil leak problem, proving that the staff of Goodyear had not even tried. I would go elsewhere.

Embracing changes in the industry, we have taken the steps necessary to stay with current technology. We pride ourselves in our ability to diagnose your vehicles problems regardless of how simple or complex they may be. We understand the importance of earning your trust and also keep in mind that your time is valuable. Today Klem’s Garage is home to eight employees, beside Gene & myself are: Scott, Dillon, Gary, Ryan, Peter, Mike, my son Pat and my wife Michele. Keeping the same principles and family values that Gene started Klem’s Garage with in 1958, we have been able to expand our growing business as it enters its third generation.