Mechanic Advisor

Ford Repair in Hamlin

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Auto Reviews in the Hamlin Area

  • SCAMMERS and THIEVES. Called reception asked “how much to change break... read more SCAMMERS and THIEVES. Called reception asked “how much to change break pads, labor only because I have Autozone pads” was told $130. Told them I’ll be there in 40min, male reception said OK. Come there, wait an additional 30 minutes, the male receptionist finally shows up, gets my car or the lift and I wait another 30 minutes. Receptionist finally gives me the bill breakdown, mind you they haven’t even started on the car, with price tag of $160 for FRONT break pads and another $160 for BACK break pads, with mandatory purchase/installation of THEIR OWN front rotors. I tell them “over the phone I was quoted $130, and I’ll be back in 10 minutes with my own front rotors.” At that moment the receptionist FREAKS OUT. He starts screaming at me and my 70 year old mother, saying stuff like “YOU PEOPLE” and “PEOPLE LIKE YOU” (racist much?) “always do this, I can’t stand you, maybe I don’t even want to do this job”. So I said no worries, I’ll go elsewhere. He began arguing with me, called me stupid for not knowing I needed rotors, said he’s been “in the (scamming?) business for many years” so I stood there politely listening to his nonsense, and then said “I just want to mention that I failed state inspection 3 days prior, for the reason of “low break pads”. He got embarrassed, turned red and stopped talking. He charged me $60 for putting the car on the lift, oh and when I was leaving, one of the mechanics “conveniently forgot” to put back in my car a brand new car part “Tie Rod End” that I also purchased at Autozone to be changed at a later time. Did he forget, or did he steal and was hoping we won’t notice? You decide. Thanks for reading.

  • Making an appointment is so easy through their website. Great communic... read more Making an appointment is so easy through their website. Great communication and rates. Will be bringing other cars here also. Thanks!

  • I took my car in with a fouled spark plug and they told me I needed a ... read more I took my car in with a fouled spark plug and they told me I needed a new head gasket and quoted me almost $2000 for the job. Since then I have had three other mechanics examine the car and none of them can find any problem with the head gasket it only needed the spark plug and wire replaced and there has been no furtherproblems with my car

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