These were the NICEST people. I’m a college girl who doesn’t know anyt... read more These were the NICEST people. I’m a college girl who doesn’t know anything about cars and they were so nice and reassuring. They explained everything to me and even took the time to call my dad and give him the updates since he understood what they were talking about.
I have never written a review in my life-good or bad. This isn't reall... read more I have never written a review in my life-good or bad. This isn't really a review, but more of a word to the wise. I'm only sharing my experience. You can do with it what you will. I had my 2004 c240 towed here with transmission problems (wasn't shifting). Like you, I did my research beforehand, and decided this was a reputable place, based on reviews I read online. I took a half day off work and paid wrecker $125 to tow my car there. They called me three days later and advised me that my tranny was beyond repair, and the only fix was to rebuild it at the cost of 5k-6k. They also advised that they don't install used parts so my only option with them was to rebuild. (Charged me $350 to tell me this btw) Considering the car isn't worth much more than that, I took another half day off and paid wrecker another tow bill to have my car taken to a different German auto shop within a mile of this place, that would install a used transmission for a fraction of that. Based on what Bavarian diagnosed I had the other shop pre-order a used transmission to have ready to replace bad one-which they did. They called me back the next day and advised me that the tranny wasn't bad at all, it only had bad conductor plate, which they replaced, did an oil change and tune up for 1k. Now In two days, my car is running and shifting as well as it ever did. They didn't charge me a penny for wrongly having them order and ship the used transmission to them(and back)that wasn't needed to start with. This other German auto shop will definitely get any automotive work I need done, from now on-foreign or domestic. A good, honest mechanic is extremely hard to find. I'm not saying don't use Bavarian, I'm only suggesting that if they quote you an expensive repair, take a trip less than a mile down the road, for a second opinion, it very well may save you quite a chunk of money. It sure did me. I even offered to split the cost of their "mis-diagnosis" just to try to recover some of my lost time and wages and keep it fair for everyone. Guess what they said. Believe me it was worth every penny I paid just to find the other German auto shop.
Most unethical business/person I have ever dealt with. Completely lie... read more Most unethical business/person I have ever dealt with. Completely lied to my face. Bought a truck with what looked be a nice paint job and was told nothing was wrong with power train and there was a rust repair done to the floor boards. He said that he was a past mechanic teacher, and I trusted that this was true. Driving the vehicle home the truck would continuously over heat. I had to replace the water pump, worn out cam shaft and radiator. Now I finally got it running with out a misfire and overheating. Close to a year after I bought the truck there are rust parts showing through that "nice" paint job. This made me nervous enough to pull out the seats and carpet to check out the "repaired" floor pans. They covered huge rusted holes with a fiberglass patches. I am replacing the floor pans now and I had to cut more away than even the new floor pans will cover. If I wouldn't have looked and found it I probably would have rusted out the body supports in a couple years . Ridiculous. Have never dealt with anyone so unethical. In a year this would have be very dangerous. Don't even think about buying from this business...
