Auto repair service near Parrottsville, TN

On 2-28-18 Anthony was a total God-send for us!! Our vehicle broke down on a 9-hour drive from Fayetteville, NC to the Nashville area. It was raining, dark, after closing time. Anthony met us at his shop, checked our vehicle, helped us find a pet-friendly hotel, drove us to the hotel, made sure we were safe and had his number if we needed anything and even offered to take us to get some supper! He had our vehicle up and running before lunch the next morning and the repair bill was a fair and decent price... cheaper than we expected. I don’t have enough words to express the gratitude we have for Anthony. His skills and knowledge of my vehicle’s needed repairs and quick repair time would be more than enough for me to write this review, but his willingness to go above and beyond to show concern and hospitality almost has me glad that we broke down. Highly recommend Anthony for auto repairs if you are in the Newport, TN area!

Call me gullible. The 21st of February I took my 1998 Mercury Sable in because it had a slight shudder when accelerating in low gear and a squeak in the front. I figured it was my transmission, after all my car had appx. 175,000 miles on it. We had shopped around for a good used car and just could not afford one with the economy in the shape it's in. Any way we took it in. They assured me it wasn't the transmission, but needed new hoses, a belt, spark plug wires etc. because everything under the hood was factory except the spark plugs which we had replaced around 80,000 and the belt which we had replaced around 70,000. The bad news was the whole front end was out. Struts, ball joints, everything had to be replaced to the tune of $2,689.04. Crazy for that old of a car right. Well, the mechanic assured us it would be like a new car from front to back. He was sure that was all it needed. Since we couldn't afford a new car we went for it. Duh! When I got it home it was doing the same thing I took it in for plus my brake peddle is going to the floor sometimes. I never had any brake issues. So we took it back. When I got my car today they charged me $87.51 to tell me I need a transmission, a power steering pump, which I couldn't tell anything was wrong with, and an ABS sensor. What will be my total charge $2469.33. I would be stupid to put that much into a car that old. Moral of the story, when Rusty Wallace Ford mechanics tell you that they are sure that the work they will do will fix your car, they aren't. It may come back in worse shape like mine did. One things for sure I have a nice body with sound suspension it's just that it's not safe to drive! Beware!!!!

Best service I ever had Gary and Betty take care of their customors.Makes you glad you wrecked .They come in when bad luck hits.

Double D Tire is an absolute joke of a place to get an alignment. They never could get the alignment right on my truck. After I got a refund on the crappy alignment job, the alignment tech here at Double D came out into the parking lot as I was going to my truck and started threatening to beat me up. He was calling me all sorts of names and making several threats. I don't know if he is on drugs, his elevator doesn't go all the way to the top, or if he just got severely offended that his work sucks and I got a refund for it. I told him he wasn't going to do anything and that I was recording him on my phone and then he went back inside. What a good way to treat your customers Double D! If you're reading this, I would recommend that you go to any other tire shop in Greeneville other than here.

High quality services provided by factory-frained fechnicians. Our Dealership uses the industry's best factory-trained technicians along with the highest quality equipment to service your vehicle. Our Dealership is focused on one thing only - - your complete satisfaction.