Services | About | Customer Reviews |
Shops Photo
(0) Photo Uploaded
Services
About Texaco Xpress Lube
Texaco Xpress Lube located at 7740 Kirby Drive in Houston, TX services vehicles for Oil Change and Lube. Call (713) 669-8899 to book an appointment or to hear more about the services of Texaco Xpress Lube.
DON'T GO THIS SHOP!!! THEY RIP YOU OFF!!!! SHAME ON THEM! I went there on Nov. 2012. I asked them the price before they started to fix my car. There was one of African-American guys told me "about $20" which I had the same problem before in my car and got it fixed in another repair shop for "NO CHARGE". However, after the guy used a plastic strap to tie it up for my car's skidplate. That guy walked into the rest area and told me "$20 CASH". Since I didn't have enough cash that day, and I pointed their glass door and asked him "BUT, here said Your store accept credit cards." Then, the African-American was madly and yelled to me say "IF YOU NEED ME PUT INTO COMPUTER, THEN IT COST MORE." then, they had me waited a while there when they were putting my car info into computer. THEY CHARGED MY CREDIT CARD $30. That was ridiculous! Afterward, I called back to the store few times and tried to talk to the manager, but they told me NO MANAGER THERE. I've also emailed their customer service center from online twice, but I still didn't get any response from them since this company didn't list any 1-800 for customer to call. BAD SHOP! TERRIBLE EXPERIENCE WITH THEM! I'LL NEVER EVER GO BACK THERE AGAIN EVEN I LIVE CLOSE BY.DON'T GO THIS SHOP!!! THEY RIP YOU OFF!!!! SHAME ON THEM! I went there on Nov. 2012. I asked them the price before they started to fix my car. There was one of African-American guys told me "about $20" which I had the same problem before in my car and got it fixed in another repair shop for "NO CHARGE". However, after the guy used a plastic strap to tie it up for my car's skidplate. That guy walked into the rest area and told me "$20 CASH". Since I didn't have enough cash that day, and I pointed their glass door and asked him "BUT, here said Your store accept credit cards." Then, the African-American was madly and yelled to me say "IF YOU NEED ME PUT INTO COMPUTER, THEN IT COST MORE." then, they had me waited a while there when they were putting my car info into computer. THEY CHARGED MY CREDIT CARD $30. That was ridiculous! Afterward, I called back to the store few times and tried to talk to the manager, but they told me NO MANAGER THERE. I've also emailed their customer service center from online twice, but I still didn't get any response from them since this company didn't list any 1-800 for customer to call. BAD SHOP! TERRIBLE EXPERIENCE WITH THEM! I'LL NEVER EVER GO BACK THERE AGAIN EVEN I LIVE CLOSE BY.
CROOKS LIARS AND CHEATS!! DO NOT USE OR TRUST! They lied and told me I needed synthetic when in fact I DO NOT. I even argued with them and they insisted. I hadn't had the car long and wasn't 100% sure so I trusted them. My next oil change was at the dealership and I asked the service manager and he confirmed I do not use synthetic. So basically this place ripped me off for an $80 oil change instead of a $20, which is what the dealership charged me. BEWARE!!CROOKS LIARS AND CHEATS!! DO NOT USE OR TRUST! They lied and told me I needed synthetic when in fact I DO NOT. I even argued with them and they insisted. I hadn't had the car long and wasn't 100% sure so I trusted them. My next oil change was at the dealership and I asked the service manager and he confirmed I do not use synthetic. So basically this place ripped me off for an $80 oil change instead of a $20, which is what the dealership charged me. BEWARE!!
Business Information
Business Name: Texaco Xpress Lube
Address: 7740 Kirby Drive
Phone Number: (713) 669-8899
Email: not listed
Related Shops
Nearby Shops
7901 S Main St
Houston, TX 77025
1113 Old Spanish Trl
Houston, TX 77054
2530 Underwood Street
Houston, TX 77030
2530 Underwood Street
Houston, TX 77030
6950 Kirby Dr
Houston, TX 77030
Nearby Locations