Very disappointing service. Robbie was unfriendly and the work was ver... read more Very disappointing service. Robbie was unfriendly and the work was very slow. Within 24 hours of getting four new tires installed, I noticed a center cap missing. I called and he was sure they installed it and insisted someone must have stolen it. I spent 10 minutes pointing out how unlikely it was for that coincidence to happen to no avail. After I spent $723.03, he was unwilling to accept $10 worth of responsibility.
Beware!!! Stopped by to have lugnuts checked and tightened on my vehi... read more Beware!!! Stopped by to have lugnuts checked and tightened on my vehicle. Mechanic went through each wheel and told me I was good to go and to "get home safely". Got about half a mile up the road and started hearing loud knocking from front of car. Called tow truck and found i was missing 3 lugnuts. Not only could this have damaged my car but most importantly it could've been my life or my wife and kids could've been in the car! My new wheel os bent and I have to spend the money to replace and of course.... They're denying liability. Save your time and go some place else PLEASE
I arrived at Today at 9:30am and was told my inspection would be done ... read more I arrived at Today at 9:30am and was told my inspection would be done by late afternoon. My car was Has been in the shop for 8 HOURS and NOTHING WAS DONE. I asked what was the reason my car had not been serviced, "it was busy" and "they couldn't get to it". So for 8 hours straight my car sat there because "it was busy" yet i see people left and right going in and coming out. Being as i have a few friends who work at tread quarters and jiffy lube, I am aware they do not get paid for a state inspection and that is another reason why i feel i was completely pushed aside and taken advantage of. I came to this shop for the convenience of it being across the street of my place of work yet it has done the complete opposite to my day. 8 HOURS IN THEIR SHOP AND THEY DID NOT HAVE 30 min for the quick inspection process yet they had time for other services from people who clearly arrived after me. When i arrived at 5:30pm to pick up my car i was told the guy checking out in front of me was the last guy to get a state inspection for the day, what a huge coincidence. Not to mention, two people were in the waiting area... Low and behold they were not waiting on their car from a state inspection but a "WALK IN SERVICE". This place is NOT FIRST COME FIRST SERVE. Instead of servicing the people in order, you take advantage of whomever you'd like and pick and choose who gets done because MONEY IS YOUR ONLY CARE. I understand the technicians want to make as much money as they can but completely disregarding a service and stating it wasn't done because "it was busy" and "they couldn't get to it" is complete non-sense. I will NEVER give this Location another chance.
