I am a female. Just because I am a female does not mean that the femal... read more I am a female. Just because I am a female does not mean that the female behind the counter can ask me if I know anything about cars and when I responded with I have some knowledge but not extensive and get a rude comment of "I am not going to waste my time in telling you what is wrong with the car but it is going to cost you $900 and we already started the work". I asked her to explain to me what was wrong with the car and she would not tell me anything! As a customer, if I ask you to tell me exactly how you are going to repair this so called $900 repair I expect a detailed response. After multiple attempts of asking what is wrong with the car and paying $150 for the diagnostic, I got nothing. I told them to put my car back together and I will go elsewhere. The result of going elsewhere was the battery needed to be replaced, paid $47. Problem solved. I have no idea how this shop is still open! HORRIBLE AND RUDE!!
This shop was happy to help me with my breakdown- They were really too... read more This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.
