Quality and Service is a 5*. The reason for the 3* is a very confusi... read more Quality and Service is a 5*. The reason for the 3* is a very confusing pricing structure. Had an oil change performed and coupon for $70. Since my vehicle requires ~7 to 8 quarts, it would be a bit more for the 2 -3 quarts (coupon covered 5 quarts). My total bill before tax was $131? That’s a difference of $61 or over $20 per 3 quarts? The bill charges $9.95 per quart. So it’s very difficult to ascertain the value. Thanks.
I keep getting texts from this number and I've never been here before ... read more I keep getting texts from this number and I've never been here before and they keep saying I'm a customer who had my vehicle brought in even though I never went to this shop ever. The most I did was call, but that doesn't make me a customer at all. The only way I'd be a customer is if I brought the vehicle in. And now I keel getting texts, and now you guys want me to give you a review even though I didn't go here? Yeah I'll give you one. Enjoy your one star review.
I called them to see about what type of transmission oil I could use o... read more I called them to see about what type of transmission oil I could use other than the OEM in my car they said the only way they could tell me is if they did a inspection for $45 I dropped off the car they gave me a loaner. I came back the next day to pick it up, the battery was dead. I had to jumpstart it myself with the loaner car. There was nobody there they leave at noon on Fridays. Apparently all they did was tell me everything I already knew and would not tell me anything else about the transmission oil to me it was a complete waste , my car is an 07 Audi a6 With 160,000 miles it’s obviously going to have a few issues however they Deemed it not roadworthy LMAO I put 15,000 miles on this car and I know for sure that it’s roadworthy. I didn’t have a fancy car and decided they didn’t wanna deal with it that’s how I feel.
