Quality and Service is a 5*. The reason for the 3* is a very confusi... read more Quality and Service is a 5*. The reason for the 3* is a very confusing pricing structure. Had an oil change performed and coupon for $70. Since my vehicle requires ~7 to 8 quarts, it would be a bit more for the 2 -3 quarts (coupon covered 5 quarts). My total bill before tax was $131? That’s a difference of $61 or over $20 per 3 quarts? The bill charges $9.95 per quart. So it’s very difficult to ascertain the value. Thanks.
I called them to see about what type of transmission oil I could use o... read more I called them to see about what type of transmission oil I could use other than the OEM in my car they said the only way they could tell me is if they did a inspection for $45 I dropped off the car they gave me a loaner. I came back the next day to pick it up, the battery was dead. I had to jumpstart it myself with the loaner car. There was nobody there they leave at noon on Fridays. Apparently all they did was tell me everything I already knew and would not tell me anything else about the transmission oil to me it was a complete waste , my car is an 07 Audi a6 With 160,000 miles it’s obviously going to have a few issues however they Deemed it not roadworthy LMAO I put 15,000 miles on this car and I know for sure that it’s roadworthy. I didn’t have a fancy car and decided they didn’t wanna deal with it that’s how I feel.
Our BMW was having an intermittent starting problem along with a few o... read more Our BMW was having an intermittent starting problem along with a few other issues that we had had trouble getting resolved at other shops...they were kind and thorough and fixed the issues we brought it in for and others because we were very comfortable with their diagnosis. The car has never ran better. It was a pleasure working with them and we highly recommend this shop. Debbie Draeger BMW Repair
