Quality and Service is a 5*. The reason for the 3* is a very confusi... read more Quality and Service is a 5*. The reason for the 3* is a very confusing pricing structure. Had an oil change performed and coupon for $70. Since my vehicle requires ~7 to 8 quarts, it would be a bit more for the 2 -3 quarts (coupon covered 5 quarts). My total bill before tax was $131? That’s a difference of $61 or over $20 per 3 quarts? The bill charges $9.95 per quart. So it’s very difficult to ascertain the value. Thanks.
I keep getting texts from this number and I've never been here before ... read more I keep getting texts from this number and I've never been here before and they keep saying I'm a customer who had my vehicle brought in even though I never went to this shop ever. The most I did was call, but that doesn't make me a customer at all. The only way I'd be a customer is if I brought the vehicle in. And now I keel getting texts, and now you guys want me to give you a review even though I didn't go here? Yeah I'll give you one. Enjoy your one star review.
Well I'm just not a fan of people inspecting my vehicle without my pri... read more Well I'm just not a fan of people inspecting my vehicle without my prior authorization. I believe they may have put back my cabin air filter back in wrong. Air system sounds differently now like there's a leak. It wasn't like this before I brought it in for service. You all also took more time than I expected and we're waiting on me to authorize additional repairs that I never asked for. It makes me not even want to ever come back to you ever again because my normal shop would have never done this.
