Have used Brad to service at least five vehicles over the last six yea... read more Have used Brad to service at least five vehicles over the last six years and always have had an attentive and accurate experience. I highly reccommend.
DO NOT patronize this business!!!!! I have always used them for batte... read more DO NOT patronize this business!!!!! I have always used them for batteries for my cars in Tucson, but yesterday they refused to honor the warranty on my three year battery when it failed after two years because it was my "show car" and only driven about once a week (or every two weeks). They claimed there was "always some power draining the battery"....but my car has a KILL SWITCH which I always use for that very reason. I immediately called their corporate office and explained the situation and they said I was correct and they should have honored the three year warranty....what a rip off and I suspect it was because I was a woman and they thought I didn't know better! After getting validation by corporate I took it to Pep Boys on 22nd St. and they immediately agreed that it should have been replaced under the warranty and they cheerfully did so at the prorated price. Rest asssured that car show community in Tucson will know all about this scam.
Bradd Starr the owner is a great guy. in my many dealings with him he... read more Bradd Starr the owner is a great guy. in my many dealings with him he's always been patient and courteous with the nightmare scenarios I've brought to him. He'll never try to sell you extras that you don't need. The work is pro, and done in a timely fashion. Premium service, without the dealership-premium price. Now he sells cars that feature his great work Win-win
