Horrible customer service! I was told a 2 hour wait only to find out a... read more Horrible customer service! I was told a 2 hour wait only to find out after the 2 hours they said there were six cars ahead and it would be even longer. At this point I asked to buy the tire and take it elsewhere only to have Richard the manager tell me I couldn’t pay cash and called me a liar and said that Arnold the employee that helped me in the first place never told me 2 hours. I proceed to get upset after they had already wasted 2 hours of my time called me a liar and wouldn’t sell to me because I only had debit for him to flat out say well I don’t even have to sell you anything! No people skills at all will not be going back there again and will tell everyone I know to not go there! And the crazy thing is I even called the district manager Tony and and he proceeded to say that I acted inappropriately and was not even there! So I’m guessing him and Richard must be close. Thanks you American tire for showing your true colors!
I always buy my tires from this establishment. They are very nice and ... read more I always buy my tires from this establishment. They are very nice and have always done a great job. I go in and have my tires rotated with no problems. I believe this is a good family owned shop and I have been going there for 10-12 years so far and will continue till they close or I die. LOL
I felt very comfortable. Terry was great. I got the tires I wanted. I ... read more I felt very comfortable. Terry was great. I got the tires I wanted. I wish I knew of this place before but now I do. Albert Lopez
