Suv repair service near Dublin, CA

At the end of January 2013, my wife and I went to Livermore Ford to look at an 2002 Explorer that was advertised. When we got there, the vehicle was still in the rear of the dealership and filthy dirty beyond all belief both inside and out. It was obviously the truck was not ready to be shown so I'm not sure why it was listed. Anyway we test drove the truck after a very quick wash and immediately noticed some strange sounds and shifting issues. Ben, the salesman with us, heard us and texted another salesman, Shon, who was waiting for us on our return. He swore up and down that there was no transmission problem with the vehicle and that if there was they would not sell it. Although very pleasant, Shon, turned out to be a typical salesman. He promised things that never came to being and changed his story as we negotiated the possible sale of the truck. I really wish I would have walked away, but for some stupid reason I did not and we bought the truck. Also for the first time in my life of buying vehicles, especially used vehicles, we bought a warranty. Good thing we did. One week later, I brought the truck to a different dealer and in 2 hours my newly purchased truck with no transmission problems was diagnosed with a transmission AND rear-end problem. The truck was repaired, but still does not seem right . I called Livermore Ford back and voiced by anger, and frustration with the finance manager, service manager , sales manager , and finally the general manager to let them know what occurred and how we were treated. All was to no avail. It seemed no one could care less and they claimed that the sudden mechanical problems must have occurred after purchase because there were no problems when it left their dealership. It is my own fault and I should have run away from Livermore ford when I had the chance adn not given them our money. DO NOT buy from Livermore Ford. Shon or any other salesman there will say whatever they have to, to sell you a car. I thought t

I had an awesome experience here with Juan. They did a nice clean job on my alignment and found issues that they then explained to me well. I highly recommend them.

I've been going to Autowise for years. The people who work there are friendly and professional. Right now my family owns and maintains 5 cars. Autowise services all of them, and I have never been stuck by the side of the road in any of them because they do such good work. That is very important to me, especially when my children are behind the wheel. As far as price goes...cars are not cheap to maintain! I would recommend that you shop around. You might find a better price, but remember the old saying...You get what you pay for!

When rating something you don't know a great deal about and whose quality is not immediately apparent, like auto repair, pretty much the entire experience is based on the honesty of the person you deal with, and the price. I've dealt with this place twice, and it was absolutely genuine, as well as affordable. Highly recommend.

A passion for cars that goes back three generations, Ace Auto has been in business since 1980, working first and foremost for our clients. While our most loyal customers have grown to love us as Ace Auto Electric and Air Conditioning, we have worked hard to gain the knowledge, experience and talent to expand our business to many aspects of auto mechanics, giving our clients a more comprehensive service with the same great technicians and price. Now Ace Auto Care, we still treat every customer like family. Built on a foundation of honesty and reliability, our commitment to giving you straightforward answers with honest solutions is a dedication that is simply unmatched in the industry. Your satisfaction is our priority and your car’s upkeep is our greatest success. While we service all makes and models with excellence, our real passion lies in working on classic cars. Understanding what makes these vehicles special, knowing what to add, fix or tweak to make them run like new without compromising their originality, is something of an obsession of ours, and it is what makes us stand apart. All of our technicians are professionals who take pride in their work and have a natural talent for this industry. With the best rates, friendly and seasoned mechanics, and the highest quality services in Lafayette, contact us today and see how we can take care of you and your car in a way that will make you feel a part of our family.