I had a horrible experience with Garage 47- my car went into the shop ... read more I had a horrible experience with Garage 47- my car went into the shop around Christmas 2019 for over heating and they stated the heads needed to be re done. They would only communicate through the app where they had pictures and stuff. I called to ask questions and I couldn’t get them on the phone. Well I SPECIFICALLY asked if fixing the heads would make my heater work. And he reassured me in worrying it would. When I picked up the car and paid for it the coolant was all over the ground. I should have know. There were screws still on my floor board and guess what?? Heater didn’t work!! When you drive the car it would blow Luke warm. He claims he changed the heater core and all their stuff to fix it but he didn’t. My car was losing oil and when I took it to a new shop they told me that is a sign the heads were not done correctly to take it back to garage 47 I did and Steve told me that I need a new engine and there is nothing he can do for me. I filed a complaint with the better business and they agreed to refund me $500 which I never received. I brought my car back over and over but never burning oil until the last attempt for him to resolve it. He was horrible and claimed he’s the best shop but he’s not. I have the written proof I told said I authorized the repairs only IF my heater was repaired and he never did the work he promised.
Polite, efficient service. Sure it's pricy, but when you need someone ... read more Polite, efficient service. Sure it's pricy, but when you need someone to come to you and replace that battery of some other essential immediate service, this is a great company to know. Kenneth W
I was in a major bind, as my car broke down at work. I'm a single mom ... read more I was in a major bind, as my car broke down at work. I'm a single mom with one car so it was super important to have my problem solved and I've always been wary of being tricked into spending more money than necessary. Eric saved the day for me! He could have told me that I needed more work done, and I would have believed him. However he was patient, honest, on time and fair! He came to me (I didn't want to call a tow truck) and was exactly on time. If I ever have a car issue, this will be my go-to place. I'd give them 100 stars if I could. Very very highly recommended! Sarah G.
