Customer service is great: courteous, thoughtful and professional. The... read more Customer service is great: courteous, thoughtful and professional. They take the extra step in making sure I'm satisfied with the work being done. Gary G.
EXCELLENT! Not only are they a friendly, lively and comical bunch, but... read more EXCELLENT! Not only are they a friendly, lively and comical bunch, but they also educate you on what is going on with your vehicle so that you are insightful of the service needed. I never felt like they were taking advantage or just trying to get my business. They were genuine, thorough and delivered fast service. Extra points for the shuttle service too! It was a major plus in helping me get back and forth from work,school and home. Outstanding shop, go there!
I had a great experience with William Michael Automotive. I brought my... read more I had a great experience with William Michael Automotive. I brought my car in with a weird noise and they were able to quickly diagnose the problem and propose a solution. I was blown away by the emails I received from them with photos of my actual problem along with diagrams of how it should look and function. They really go out of their way to make the customer feel comfortable that they are getting great service. I really appreciate the level a detail they took in their work and would highly recommend them to anyone I know looking for a mechanic they can trust!
