Mechanic Advisor

Dealership in Morgan Hill

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Dealership Reviews in the Morgan Hill Area

  • Do NOT take your vehicle here. I was hit by a speeding driver. The f... read more Do NOT take your vehicle here. I was hit by a speeding driver. The front right fender was damaged and hood too. Took them almost two weeks to give me an initial estimate and sign paperwork. The SHOCKER: the $4000 estimate ended up being $6800. But wait for it... Picked up a month later and the A/C was not working. AC was located behind impacted fender. Dropped car back off on Tues. am. They never called me back once or answered any of my emails/ For days and weeks I was put off. I had to call back multiple times to actually get the guy in charge on the phone (Anthony). Finally on Friday, I got a hold of someone who told me that the car wasn't fixed because they had to submit a new estimate and get $$$ before repairing A/C, which should have been repaired in the month they had it. I told them to fix it and worry about getting their money later--that I needed my car. They ignored me and kept me waiting for a response. Now my car is being held against my will, and this place is closed on the weekend. So I still don't have a working vehicle. This all started back in September. This business has horrible communication, worse customer service and now I can report that they are totally incompetent in regards to repairing your vehicle.

  • STOP! You do not need to go to any other auto repair then right here ... read more STOP! You do not need to go to any other auto repair then right here (Japanese models only). I've been coming here since when the guys only serviced Hondas (hence the name Japanese Beetle Shop, at least back in those days). They have service our 1997 (that's right folks) Honda Accord Wagon since 1997. Mike and Dave are the BEST. Fair, honest, quality auto repair. Reliable, on time delivery. I support our local independents. Even better when they provide outstanding service with a smile. Chat up a storm with Mike (I can call him Mickey) about his kids and anything else. Highly recommended. No frills but who needs your car washed and pickup service when you can TRUST the mechanic who works on your car?

  • MariereviewedJapanese Beetle Inc

    Was recommended Japanese Beetle by my friend who heard about this plac... read more Was recommended Japanese Beetle by my friend who heard about this place from some people at his work...this was nearly 20 years ago. When I had my Honda Civic, I would bring it here to be worked on. Will have the husband's CR-V serviced here whenever it starts running rough and he realizes it needs to be maintained. After I purchased my Acura TSX, told myself after a certain amount of miles I'll stop bringing it to the dealer for maintenance and come here. Well, when my service light came up with B14, I knew it was going to be a huge one in terms of cost. I called the dealer and sure enough they wanted my left kidney. I called Japanese Beetle and when they quoted me a price I had to ask again to make sure I was hearing correctly. I don't feel like I'm being taken advantage of because I'm female; Mike and Dave are honest and will let me know if they find something wrong ahead of time, not pressuring to get the work done at that time. Will continue to get my cars serviced here as long as they're around.

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