Took my 2000 ford f250 in for a smog. Right off the bat the lady behin... read more Took my 2000 ford f250 in for a smog. Right off the bat the lady behind the counter had a bad attitude. Then the smog tech started questioning the CARB compliant banks power system that has been installed on my truck for years. Was rudely asked to get my truck out of the way when i tried to call banks so they could explain it is 100% compliant. Decided to go somewhere else so went to pay. My family lost everything in the north compex fires last year so i mentioned I hated seeing $50 wasted. Lady behind the counter told me to take my attitude out of her office. I mentioned that she had an attitude the second i walked in. She then threw my debit card at me and told me to get out of her office. I asked for my registration paperwork, and was told no, get out of her office or she would call the police on me. I did absolutely nothing to warrant being threatened with police. If it wasn't so hot, and i wasnt so tired from work, i wpuld have sat and let her call them. I broke no laws and simply wanted my registration. These guys are an obvious scam. AVOID AT ALL COSTS! Will drive the extra hour to Oroville and use an honest smog, they are friendly, and professional.
Chico Car Care Rocks! My daughter attends Chico State University and c... read more Chico Car Care Rocks! My daughter attends Chico State University and check engine light came on. She had never taken a car to a mechanic and she was a bit uneasy about it....then came Pat. From the moment I called Pat I knew we were in good hands! My daughter dropped off the car and said Pat was very nice. Pat even hired an Uber for her to get back to school and to pick her up at school when vehicle was repaired.....the same day! Overall great experience at CCC and I highly recommend Pat and his staff. David S. San Jose Ca.
If you are looking for a Professional, Customer Service oriented Auto ... read more If you are looking for a Professional, Customer Service oriented Auto Repair in Chico and the surrounding North Valley area, then look no further. Dan & Pat are the BEST and treat you like they really CARE! Thank you, my family was blessed by the experience. Charles G. San Francisco, CA
