Went to Macy for a transmission overhaul. Went back several times afte... read more Went to Macy for a transmission overhaul. Went back several times after for poor shifting and was told no problem. Reverse went out and was told 2 weeks to check it out. $ major back surgeries and was still put off where I had to push it backward. Long story short never fixed problem that caused low/reverse band to snap. Got BAR involved and Macy was cited for numerous violations including NO receipts for any parts put into my trans. BAR recommended refund and Macy ( JR ) said NO. Taking them to court next. If you had work done there chances are there are no parts receipts for what they put in your car either. Dishonest company.
I was looking for an honest, straight forward, no-glitz service shop w... read more I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.
