Holland Car Care is consistently friendly and competent. I used to tak... read more Holland Car Care is consistently friendly and competent. I used to take my BMW to the local BMW dealership for maintenance, but I switched to Holland Car Care years ago and intend to stay with them forever. Nice and welcoming staff; great online scheduling. Very reliable. Never upselling. Kudos.
I brought my BMW into Holland to assess an issue that I was having wit... read more I brought my BMW into Holland to assess an issue that I was having with my transmission. After the assessment, Holland said that I needed a new transmission, which would cost approximately $8,000.00. I got a 2nd opinion from another repair shop and they said that Holland was grossly incorrect and that my problem was only a minor computer issue. It was an easy fix, my car runs fine now, and the cost was a hundred bucks. I am terribly upset that Holland presumed that I should replace my entire transmission and spend $8000 when it was only a small issue with my car computer that should have been diagnosed correctly in the first place. I trusted Holland and I was misled.
Shawn is great, as is the rest of the team!