I had a vintage car (92' 500 SL) with over 200K miles.The technology o... read more I had a vintage car (92' 500 SL) with over 200K miles.The technology on older cars are so different compared to the newer cars.Gabriel is fantastic at trouble shooting and zeroing in on exactlywhat was needed on my little car ... he is generous with his time and expertise.I love his European work ethics, qualified technicians, clean shop and his comfortable, stylist waiting area
I would have to say that they are the best at what they do. I took my... read more I would have to say that they are the best at what they do. I took my car wrecked from the accident. They towed my car for free to their shop and started on the paperwork right away. Not only they are honest, they are also reliable. In only 3 weeks I had my car back, in perfect condition. A+ to Pristine Auto. God forbid I have another accident, Pristine is my body shop!
I was in an accident Jan 2011 that was ruled 100% not my fault and too... read more I was in an accident Jan 2011 that was ruled 100% not my fault and took my truck to CCC. This turned out to be a disaster! -It took just nearly THREE MONTHS for me to get my truck back -In an effort for the CCC to save a few hundred bucks it cost me $1000 OF MY OWN MONEY (the truck cost 14K). This was because the insurance co. deemed that CCC was overpricing them and charged me the rental price. -They placed an old used bed on the back of my truck "made it look new." I'm fine with that, despite it being in mint condition, but it took so many man-hours to "fix" the old bed that the insurance company refused to pay them -I had to finally take multiple days off to act as a negotiator between the collision center and the insurance adjuster to finally settle the deal-a job that CCC had advertised that they would manage BOTTOM LINE: CCC's customer service was abysmal (even though I got management involved-didn't help) and the only guy that was 100% not at fault (yours truly) ended up paying a THOUSAND DOLLARS of his own money/not to mention time off work for the Collision Center's (and Insurance Company's) incompetence! Adam A
