I have used this shop without any issues for a couple years. I get pep... read more I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.
I posted a very negative review recently but I have to say that Simply... read more I posted a very negative review recently but I have to say that Simply Euro management responded immediately, were very gracious and concerned about my situation and corrected the problem. My thanks to Ashley and Juan for their response.
I was delighted to find Bill’s Crestmoor Automotive and to receive suc... read more I was delighted to find Bill’s Crestmoor Automotive and to receive such pleasant, friendly and efficient attention from Weston and Eli, who made this no longer young novice driver feel comfortable and reassured. They were very good value and I shall be going to Bill’s Crestmoor Automotive for all my auto needs in the future. Thank you, Weston and Eli. Marion Blado.