I had an accident on the Merritt, 250 miles from home in MD. (May 2016... read more I had an accident on the Merritt, 250 miles from home in MD. (May 2016)Front end damaged but driveable. Had it towed to 136 Auto for inspection and to see if I could drive it home. Bobby Sherman and Randy Gonzalez promptly inspected and proposed repairs promising superior repairs and excellent paint job to complete. They delivered. Paint match is exceptional. Looks like new. Repairs were only held up by parts availability. I was kept informed and adjusted my schedule to delivery dates. I highly recommend this shop.
I recently (May 2012) had my Honda 2001 4 dr Accord repaired here. The... read more I recently (May 2012) had my Honda 2001 4 dr Accord repaired here. There was almost $4000 damage to the rear bumper, rear RHS light, and quarter panel in an accident. Some misalignment on the trunk door. Marcell assured me that 2 or 3 weeks, and it would look like new! When the car was completed I was very happy. The welds were seamless, the paint job was spectacular (silver), and the car drives beautifully. One minor nit -- the original bumper protectors behind the rear wheels were missing (probably parts were unavailable), but I can live with that. So, 4 1/2 stars might be considered, but I will call it 5 stars. The car was beautifully cleaned when it was returned. I am very happy with their work. It took a little longer, but, Marcell told me that the first quarter panel ordered was not up to standards. I really appreciate that they strive for quality in their work.
i purchased a replacement windshield for my 69 Mustang and requested r... read more i purchased a replacement windshield for my 69 Mustang and requested removal of the black glass in order that I have a new headliner replaced. I paid approximately $325 for the order. The following day, Payless reported to the interior shop (2 blocks away as agreed) and removed the back glass and windshield. Approximately 3 days later, the headliner was replaced and I requested that they reinstall the back window and install the new windshield. I received conflicting dates as to when the job would be done, all the while the car was kept at the interior shop and utilizing a bay. On 8/4, I went back to the Payless and spoke to the manager who said that he was backed up and couldn't complete job until Thursday or Friday. On Saturday, the job still wasn't done and I had to have the car towed away from the interior shop at my expense. I insisted that Payless return my monies in full however they demanded to be paid for removing the back glass. I asked for the return of my original windshield however was told that it was thrown away. I would not recommend this business to anyone and plan legal action against them. I planned to have the car complete to deliver to my dad during a vacation later that month, they completely ruined the plan. Terrible business and attitude from the management.