Do not waste your time and get scammed by this company. A year ago my ... read more Do not waste your time and get scammed by this company. A year ago my A/c unit was repaired at this shop. After it stopped working again I called and was told to bring it in so they could take a look at it. They called and let me know what the issue and cost of repair would be . I stated that I did not have another $550 dollars until I got paid to get the repair done until next week. I went to pick up my vehicle and was told that I am being charged $109 dollars for a "diagnostic fee" that with out paying I would not be able to get my car back. At no point with my initial conversation, drop off or being told the diagnostic was I told that there would be a fee. When questioned about this they stated its a new policy that doesn't have to be disclosed. That is unbelievable to me , to my understanding no work or cost can be charged without being approved through the client and at no point was that discussed or even suggested. Do not trust this business.
I always take my car to this family owned business. Mark and Cheryl t... read more I always take my car to this family owned business. Mark and Cheryl take such good care of me and my car. How many times do you go to a mechanic to get 'checked out' and they say 'everything looks good. You don't need anything but the oil change.' These are people you can trust. Robyn H. Tampa, FL
This is by far the worst place you could go to buy tires. My tires ar... read more This is by far the worst place you could go to buy tires. My tires are less than a year old and my front tire continues to lose air. I came in at 8 a.m. this morning which is a Saturday to try to get my tire repaired and my tires rotated. I was told they were too busy and asked if I had made an appointment. Quite honestly I never heard of having to make an appointment to get a tire fixed, so I was quite surprised that was even mentioned. I was told that I would have to leave my car there which was impossible since I live in another town and I had no way to leave the car as they suggested so they could "try to get to it later." I also told them that I had to go to an oral surgeon on Monday and didn't know when I would be able to bring the car back in. They did not care one bit and I told them I made the biggest mistake purchasing tires there. Again they could care less. Not long ago I called them to find out what it would cost to change a battery cable on my Honda Accord. Believe it or not I was quoted $650 to just replace a battery cable, so I assume that was because they didn't care to do the work. This morning there were two people waiting and one car in the bay, but they couldn't spend a half an hour on a steady customer. My plan now is to cancel my credit card with Tire Kingdom and in the future, buy my tires elsewhere.
