I've taken my car to Rachel's for repairs twice now. They do a superb ... read more I've taken my car to Rachel's for repairs twice now. They do a superb job at repairing damages. However, I've come to discover that they left a mess behind on the inside of my vehicle. When I picked my car up from the shop, I found several smudges of what appeared to be oil or some other kind of thick, sticky fluid left behind on my driver door panel. I also noticed a tiny piece from my gear console had not been put back into place. The big issue is that the day I picked up my vehicle, I discovered that my phone mount had been removed from it's position on my windshield, and was missing altogether. I called and spoke to the front office and was told that I'd be contacted back. A handful of hours later, they took no responsibility for the missing item based on pictures of the car taken before repairs and word of mouth from the person in charge of repairs. Nothing else to it. Make sure you remove all personal items from your vehicle before having it serviced at Rachel's.
My wife got rear-ended and the guys insurance company sent her to this... read more My wife got rear-ended and the guys insurance company sent her to this place, the bumper still had a dent in it when she brought it home and isn't even clipped properly on one side (oh but it's not their fault it was already like that, uh yeah she got rear-ended duh) anyways, something happened while it was there and they broke her brake lines and sent her off with brakes that dont work!
I was concerned because the review I saw online but the prices were ju... read more I was concerned because the review I saw online but the prices were just too good to pass up. The management was clean cut and very understanding with my budget. They arranged a package to meet my needs. 2 days later I get a call that the car was ready. Wow $250 and my car looks 150% better than it did before. We are no longer embarrassed to drive the car. Thanks ECONO A ++++++++
