The Staff & Mech. at Prestige A.P., perform great work; their pricing ... read more The Staff & Mech. at Prestige A.P., perform great work; their pricing is not a pocket buster for German Autos. They are well experience with technical and mechanical matters. They service my 2010 BMW 128i and My 2013 Benz C250 Sport. I will not take my cars any where else and you should not either. Plus, they hand wash your car after it's been serviced. Thank you for having a great facility in the Kendale Area,Steve
I feel truly blessed to have found this company. They can -and do, bui... read more I feel truly blessed to have found this company. They can -and do, build Mercedes-Benz autos from scratch! I thought I would never enjoy my '97 SL 500 again but now I am motoring happily. Could not be happier!
After the service I received from this place, it doesn't deserve the o... read more After the service I received from this place, it doesn't deserve the one star. I brought my girlfriend's car for a wash cause I thought it would be a nice thing to do for her. When I got into the car after the "wash", it looked nastier than to begin with. There's water in the cup-holders and every other pocket and crevasse in the middle console and dash area. There are now stains on the upholstery and ceiling liner, as well as fingerprint smears on the windows and weird clumps of grease I first noticed on dashboard and then found in a couple other spots. Even something so simple as vacuuming the carpet was done horrible and haphazardly. I'm not sure if they vacuumed at all. But that's not the worst part. Upon leaving, and noticing the soggy mess that is now my girlfreind's car, I see that a button from the radio is now missing, either knocked off/broken off and discarded to hide the evidence or possible vacuumed, I'm not for sure. But I searched the entire car to try to find it. With no luck, I return to this place and tell them that they broke off part of my radio, I cant find the piece. They then search for someone who speaks English. When the one that kind of knows English arrives on the scene, he shrugs his shoulders as I begin searching the entire washing area myself. He then hands me a piece of trash off the floor. Really? WTF?! So to cut my losses and go home, I walk inside to ask for a refund. The guy who handed me the trash comes in behind me. As I'm trying to explain to the girl that I would like a refund, he begins yelling in Spanish. She then looks at me and shrugs her shoulders. I ask what that's supposed to mean and she says that he told her she cant give me a refund for the car wash, because them braking the radio doesn't have anything to do with the car wash. She also says that he is the manager, which I don't believe. I asked for this "manager's" name, and she said it's Juan. Only Juan. She said she didn't know his last name. I wanted a refund for $11. The button they broke off the radio, that I now have to replace, is going to cost $68. Keep in mind I've been going here semi-regularly for the past two years, and it's never that great of a job, but what they did this weekend was horrible and I hope no one has to go through the same experience as me.
