Turn yourself in Tom. You killed 3 people and harmed 3 others. Their f... read more Turn yourself in Tom. You killed 3 people and harmed 3 others. Their families are mourning. Turn yourself in, it is the right thing to do.
Trusted Nichols with my 38" RV for some suspension work. The week afte... read more Trusted Nichols with my 38" RV for some suspension work. The week after I pick up my RV I left on a 7 hour family vacation New Year’s road trip. RV freshly out of the shop – so I felt confident in the RV mechanically. I was wrong… Shortly after leaving for my trip the entire wheel/rim broke off the lugs causing undercarriage damage, frame damage, and underskirt damage. Not to mention the rim was damage beyond repair. I have never seen anything like it. The roadside mechanic that was gracious enough to help me on his day off, the day after Christmas, was baffled. In his 26 years as a master mechanic he had never seen anything like it. After some investigation we figured out Nichols RV left lug nuts loose causing the lugs to snap completely off. The mechanic found more loose lug nuts on the other side. I can’t imagine if this would have happened on both sides at highway speeds. The negligence of this shop could have ended deadly for my family. Thank goodness no one was hurt. I personally would not trust Nichols RV again. Management was not willing to do anything for me other than apologize. I cannot in good faith recommend this shop to anyone. Working with any mechanic where I personally feel obligated to double check their work is not one I will trust with the life of my family.
Tom and his staff are knowledgeable and welcoming. I brought my Jeep i... read more Tom and his staff are knowledgeable and welcoming. I brought my Jeep in for repairs a few times and am happy with the results. Also, the new location has a pleasant atmosphere...a big step up from the previous location. Smart move.
