very disappointed. I've found and fixed the issue you were unable to .... read more very disappointed. I've found and fixed the issue you were unable to . Spring rate and crack pressure setting were the culprit. Went from a yellow spring to a purple in the forge actuator and turned down the crack pressure from 15 to 13. Whats upsetting though is that a bolt was missing from the actuator, so I had to spend ~300 for a new one as well as finding that you had ground down the actuator mount on the turbo when you said you had not. You also broke a mounting bolt used to hold down the turbo blanket. I would expect a much high level of service and competency from a shop charging the rate you do.
As a as a former Marine honoring integrity is what us boys stand for! ... read more As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away
I want to thank Richard and the whole team who worked on my older SLK ... read more I want to thank Richard and the whole team who worked on my older SLK 320. I travel for work and she has been sitting for the past 2 years. I had her brought in, they diagnosed her needs and provided a written estimate and made recommendations for what was needed. The communication between Richard and I was through phone calls and e-mails as I was out of state the entire time. What a wonderful group of people who take amazing pride in their work. I was so happy when I picked her up and she was road and performance ready! I can’t thank you all enough for the amazing job you did! I highly recommend Richard and his team for anyone needing attention for their MB. Kelly Osborn
