I was told that the same tire as the other three tires the vehicle had... read more I was told that the same tire as the other three tires the vehicle had would be ordered, instead when I showed up to pay, it was a different brand than what we agreed on. A call beforehand would’ve been nice to make sure I’m okay with that other brand. Instead I was left with no option, but to accept it. I had to ask why another brand’s tire was installed rather than what we agreed upon? The sales associate said it would take a week or two to get here from California. Why wasn’t I notified via phone/email beforehand??? Instead, deciding to proceed with another option.It’s a shame, I used to love doing business with Extra Mile.
TRUE Automotive, is as always the best repair facility in the Atlanta ... read more TRUE Automotive, is as always the best repair facility in the Atlanta area. Issac, and his staff in the Sandy Springs location, are always very friendly and knowledgeable.
Kudos to Ed for excellent service! Lextech didn't handle the type o... read more Kudos to Ed for excellent service! Lextech didn't handle the type of repair I needed but Ed was well versed in the nature of my issue and gave me an A+ referral that led me to saving a couple thousand dollars! The last thing I wanted to do was call the dealership and thanks to him I didn't have to. He was super patient, even providing me with the full address and number of the shop. You can best believe the next time I need anything for my Lexus, I'll be making an appt here! Looking forward to meeting Ed in person. D D. Atlanta, GA
