On vacation in Hilton Head, my passenger car window would not close. ... read more On vacation in Hilton Head, my passenger car window would not close. Ugh. I found Beachside which is near the airport. The folks there are unbelievably nice and polite. Problem discovered was fixable in about an hour and I was on my way. While waiting, I heard many conversations between customers and staff. All were very positive. One couple from Canada had a serious issue. After diagnostic test, they were told to bring car back tomorrow to leave all day and they would get a loaner car. There was no charge for diagnostic test. Customer was amazed at this. (I was too.) Frances C.
H & L is a place I feel like I am at home telling them what is wrong a... read more H & L is a place I feel like I am at home telling them what is wrong and they explaine to me what needs to be done just like I was part of the family so I feel I can trust them an I told them at first , give it to me straight and I will let you know what I think straight I like for people to make me feel part of the family and not just some stranger
Very professional customer service