Lexus service near Snellville, GA

During a huge storm the wipers on my BMW X5 stopped working an hour away from home. I saw the sign for Car Tech and pulled in. The owner and his assistant dropped what they were doing and came over to assist me. I thought I had blown a fuse but they quickly identified the problem as a blocked wiper linkage and took the cowling off and fixed it. Within 15 minutes I was back on the road. I have never had a BMW dealer show this amount of expertise or professionalism and although they are an hour away, I will return for work and service on both my BMWs. Amazing service and kindness

For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.

Great work, reasonable prices, excellent customer service / communication. What more could I ask for ? Runs like a champ! Highly recommended!

This is an excellent auto shop! I was most amazed at how knowledgeable and genuine the owner of the shop is. My driver side window wouldn’t close after I lowered it down on late Tuesday night. I contacted Wright’s Car Care the following morning and I drove to his shop. Ate breakfast and walked through some of the stores nearby (great marketplace nearby), and I couldn’t believe my car was finished! I had another auto shop that would have charged me 250 more and the service would have been subpar in comparison to Wright’s. If you’re trying to decide which auto shop to go to, Wright’s Car Care is my recommendation.

Excellent automotive shop. I work on my own vehicles and don't like mechanic shops. But when I have to use a mechanic I love Apollon. They are always honest and very fair. Several times they could have taken advantage of me or just charged me more to replace something instead of trying to repair it. Highly recommended John G. Marietta, GA

I saw the sign for a free brake inspection so I stopped in (they've been squeaking). The manager - Gerry, took the time to explain to me the differences for the various pads. He also showed me the pads that were on my car and the uneven wear indicating rotors. I decided to take care of everything - rotors and pads. So grateful to have a trustworthy mechanic. Thank you!!!

I am so happy with them , they gave me a price and they went over and above my expectations and no cost over runs ! I WILL be a return customer !

I used to drive 30 minutes to Marietta just to go to true automotive. Now that they opened up practically down the road I could not be happier. Isaac the manager has definitely carried over the top quality customer service and technicians. As always my car is feeling great. The honesty you get from these people when it comes to pricing and the work being done is amazing. I was told by Isaac the my suspension is starting to get to its age of replacement which is true, he’s on the money. I had two shops try and tell me that with half the mileage I have on the car now. You can’t get honesty like that in many places anymore. Good to have a shop in town that looks out for the customer!!!

TRUE Automotive, is as always the best repair facility in the Atlanta area. Issac, and his staff in the Sandy Springs location, are always very friendly and knowledgeable.

I read the tribe ratings after hearing several advertisements on KPOJ, and decided that I would go to Vincent, for an inspection and an oil change. What I left the shop with was much more — a spooky encounter with a service manager, who recommended that I not go on long trips, unless I pay more than $2500 for additional repairs, and an $800 whole in my wallet. I was seduced by Vincent website and progressive radio message. When I arrived I was awestruck by all the technical certifications and employee photos on the wall. The place looked humble, and the people were very friendly at 7 am. I dropped the car off and took the shuttle back to work, without incident. A few hours later I get a message to call them, the inspection had been completed. Turns out that my suspension is totally shit struck, I had a bald tire, and I needed a break job, because a caliper is broken and dragging. Now I’m no mechanic, heck, I couldn’t pick a break caliper out of a lineup, but that sounded pretty serious, so I had them fix it. I was then told they had the parts in stock and I could get it done by the end of the day, they would call me. At this time I was also “sold up” on additional services like a break system flush, a cleaning and adjustment on the rear brakes, and a transmission fluid change. My $99.50 inspection and $37.22 oil change had skyrocketed up to $800! They called me two hours before closing, and then told me that something wasn’t fitting right and that they would have to keep the car over night. I was upset, but what could I do? I got dropped off by my girlfriend, to pick up the car, and told her I that I would pay and be meet her at a local pub in a couple of minutes. It seems that I underestimated their respect for a customer’s time when I told my girlfriend to go on ahead of me and order me a beer, because I, with credit card in hand, could not simply pay and leave without a lecture in vehicle safety, and a hard sell on the urgency of restoring my entire suspension system to original factory specs (I have a lowered ride), FOR OVER $2000!

I was not satisfied at all with services from sales to finance. They were unfriendly, uncensored, and not knowledgeable. They would not care of the customer what he/she is saying. I would not buy or recommend this dealer to anyone. It was a very long process because they are out of this world, They're arrogant.

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