Attt, Excellent Service, excellent price of repair. Patrick, AL & offi... read more Attt, Excellent Service, excellent price of repair. Patrick, AL & office ladies was very professional & overall nice to me. THANKS Keaau Service for my truck repairs. Don - HAPPY CUSTOMER
Was scammed on oil change. My vehicle takes 6.5 qts of oil, counting t... read more Was scammed on oil change. My vehicle takes 6.5 qts of oil, counting the filter. Was charged for 8 qts. When I asked, mechanic said it took 8 qts to fill. If he had done that, it would be overfilled.. One qt of oil does not cost that much. Its the fact he lied and scammed me for the oil. Wondering what else they lie about....
Do not take your car here!! When I brought my car to Keaau Service Sta... read more Do not take your car here!! When I brought my car to Keaau Service Station the front office staff said they would call with an estimate of the amount of repairs before they do any work. This wasn't true, they did all the work before calling and held my car hostage until I paid for the parts & labor I didn't even authorize. When I complained that no estimate was provided the mechanic AL called and told me to "never come back here again" then hung up on me! When I informed the front office staff they called the owner, but nothing was done to satisfy us -- the customer. Not even an apology from AL. The owner stands by and supports this rude and unprofessional behavior by his employee. You should also avoid the 7-11 and gas station here, it's the same owner for all 3 businesses.
