Mechanic Advisor

Wheel Repair in Newton

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Auto Reviews in the Newton Area

  • I took my car in for an oil change, brake pads & rotors & a general ch... read more I took my car in for an oil change, brake pads & rotors & a general check, as I purchased it less than 3 mo. ago but seems to be great. I spoke with Tanner, who was very friendly & thorough. Tanner called & MY understanding was: I was looking at $175 for brakes & checking out the car, he also informed me at this time, the car needed $8500- $9000 work to be "safe" and ok to which I declined, as the car is a 2004 Camry with 200,000+ miles. I picked the car up paying $275 00 and to my dismay; I paid $75.00 for an oil change alone - ridiculous! And the $275.00 DIDN'T get any brake work done at all!!! $200 to look over the car? ABSURD! So, I basically paid $275.00 for a freakin oil change! He said they couldn't do the brakes for under $1,400.00!!! BS!! I worked in 2 dealerships for 10+ years and have NEVER heard of such a thing. More than a $1000.00 for brakes on a $2,200.00 car??? INSANE & INSULTING! I won't be recommending you to anyone and hope I can save 1 victim from being taken advantage of, and of paying $275.00 for an oil change! Donna A. Simpson

  • Took it in cause i didnt have time to do the brake work. I knew whst ... read more Took it in cause i didnt have time to do the brake work. I knew whst i wanted done. New brake drums, shoes, hardware, and the wheel cylinder thst was leaking. Wanted both sides done. They wanted to do an inspection on the vehicle first, which i slready knew what it needed and what i wsnted done. They came back with a cost of $1900. They dont give an hourly rate. Well parts are only $250 and even "premium" parts that they say they use wouldnt be more than $400. I would like to know what they consider premium parts? I consider ford motorcraft the only thatcan be called premium in this situation. A brake job what i wanted done is only a 3hr job. This is a 750 job not including the $180 for an inspection that i didnt need or want. The psrts you ger at lets say oriellys will usually come with a lifetime warranty also. So i will be making time to do the work myself in the next week or two and saving myself $1500. I feel for the people that are at a mechanics mercy and not educated on their vehicle and have to pay more than what they need to. I will give them this for the 2stars. Theyre friendly, and get it in fairly qwikly.

  • Very unhappy with the service I paid for. The service was not fulfille... read more Very unhappy with the service I paid for. The service was not fulfilled. I had to return my vehicle for the service to be completed correctly. Even though honest wrench towed my truck it out a burden on my work schedule the following day This was completely unacceptable as the service should have been inspected.

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