Our son was driving from St Paul to his college in Dallas when he star... read more Our son was driving from St Paul to his college in Dallas when he started having car trouble on our Volvo S80. Thankfully, he made it to a hotel in a suburb of Des Moines, IA and started searching for a repair shop with the hope that the car could be fixed the next day. Tuffy in Ankeny was able to fit him in for an appointment, did a very thorough review of the problem, did a lot of troubleshooting and even connected with our mechanic in St Paul to review the recent history of the car. My son said that all the employees in the shop made "a college age kid as comfortable as possible" during his first experience with car trouble on a cross country trip. After several hours in the shop, they fixed the car and my son was on the road again. He finished his 14 hour trip with no other issues. Thanks so much Tuffy! We will be forever thankful. And will use your shop again if we happen to need it as we drive through Des Moines!
I Have had many services performed at all pro. I also own a repair sho... read more I Have had many services performed at all pro. I also own a repair shop in desmoines i have sublet ed quite a few cars over to all pro for alignments. when my machine wasn't working to my satisfaction I have also had several transmissions overhauled. is what iv come to understand it's easy to be a good shop when going well.it's when things go bad is when you find out what they are really made of l had a trans they repaired just out of warranty both miles and time they were under no obligation to do anything for me I felt it shouldn't be having these problems this soon even tho out of warranty they agreed and re overhauled the trans at no charge allowing me to pass that on to my customer at no charge. always a nice professional experience at all pro. thanks Pat Gary and sometimes Evan Chris Danny O'Brien
They diagnosed the problem, ordered and received the part, and had me ... read more They diagnosed the problem, ordered and received the part, and had me on the road within an hour. Great experience.